Terms of Use

I. Acceptance of Terms

These Terms and Conditions of Use ("Terms") govern the relationship between you and Diego de Mello Rego Lopes, an individual acting as an independent service provider ("Operator", "we", "us", or "our"), regarding your access to and use of the INTERCEPT mobile application and related services (the "Service" or "App").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which forms an integral part of this agreement.

If you do not agree with these Terms, you must immediately discontinue use of the Service, delete your account, and cancel any active subscriptions.

II. Changes to Terms

We may update these Terms from time to time for legal, technical, or operational reasons. Material changes will be notified at least 30 days before taking effect via in-app notification or email.

Unless otherwise stated, updated Terms take effect once published. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

We may also modify, suspend, or discontinue any aspect of the Service at any time without liability.

III. Eligibility

The Service is intended for users 18 years of age or older. By using the Service, you represent that you are at least 18 years old and legally capable of entering into this agreement.

IV. Account Registration and Security

Certain features require you to create an account.

You agree to provide accurate, current, and complete information and to keep your account information updated.

You are responsible for safeguarding your login credentials. Any activity performed through your account is your responsibility. Notify us immediately at [email protected] if you suspect unauthorized access.

V. Description of Service

Intercept is a digital behavioral support application designed to assist users with habit awareness, food impulse interception, self-regulation strategies, nutrition and fitness tracking, and personalized insights. The Service may include, among others:

• 20-second interception flow with 4-7-8 breathing and emotion check-in
• "Ember" AI coach with three styles (Direct, Empathetic, Analytic) and weekly aggregated memory (consent-based)
• four-stage Post-Failure Check-In for trigger, pattern and strategy identification
• nutrition tracking with an 800,000+ food database, meal planning, recipe creation and import, and automatic grocery list generation
• food photo recognition and Plate Scanner via vision AI (Claude Vision); photos are analyzed in real time and discarded — never stored on our servers nor used to train models
• personalized workout plans, training calendar and in-session player
• optional integrations with Apple HealthKit, Google Health Connect, Withings, Strava, Fitbit and Bluetooth smart scales (read-only, consent-based)
• trigger pattern analysis, 8-week adaptive risk profile, heatmaps and weekly reports
• gamification with points, streaks, achievements, weekly challenges, rewards shop and Streak Insurance
• Emergency Mode with breathing exercises and display of crisis resources (CVV, NEDA, CAPS)
• discreet wellbeing screening (ED screening) that may automatically disable calorie tracking and proactive coaching to protect at-risk users
• user-uploaded content such as meal photos, notes and reflections

VI. AI and Coaching Disclaimer

Certain features of the Service rely on artificial intelligence and automated systems, including large language models (LLMs) operated by Anthropic (Claude Sonnet and Claude Haiku) and, in fallback situations, OpenAI/OpenRouter. You acknowledge and agree that:

• AI-generated content may be inaccurate, incomplete, or inappropriate, including calorie and macro estimates from photos, text descriptions or labels
• AI does not understand your full personal, medical, psychological, or emotional context
• AI outputs are provided for general informational and motivational purposes only — never as diagnosis, prescription or treatment
• AI coaching is not medical, psychological, therapeutic, nutritional, or professional advice
• The "Ember" coach may, under your explicit dual-layer consent (local preference + X-Ai-Memory-Consent HTTP header), keep a weekly aggregated memory of your wins, slips, dominant emotion and risk hours. This summary is anonymized (no personal identifiers), stored encrypted on Cloudflare KV for up to 90 days and may be revoked and erased at any time
• Photos uploaded for food recognition (Photo Food and Plate Scanner) are processed in real time by vision AI and discarded immediately after analysis; they are not stored on our servers nor used to train AI models
• No AI provider we integrate with uses your personal data to train their models. Prompts are processed through our backend proxy; no direct client-to-AI connection occurs
• The Service runs crisis detection (keywords for self-harm, suicidal ideation, prolonged fasting or purging). When detected, the request is NOT sent to the AI: the Service blocks the call, displays local support resources (such as CVV in Brazil, NEDA in the US) and only logs an SHA-256 hash of the input for audit purposes, without storing the content

You remain solely responsible for your decisions and actions based on information provided by the Service.

The Service does not provide emergency support. The built-in Emergency Mode is a guidance and resource-display tool — NOT a support channel. If you experience a medical or mental health emergency, contact local emergency services immediately (SAMU 192, Police 190, CVV 188 in Brazil; 911 in the US; or equivalent number in your country).

VII. No Medical Advice

The Service does not provide medical, psychological, psychiatric, nutritional, or therapeutic services.

Nothing within the Service should be construed as diagnosis, treatment, prescription, or healthcare advice.

Always consult a qualified professional before making decisions affecting your health or well-being.

This application should NOT be used to: (a) diagnose or treat any medical condition; (b) replace medical, nutritional, or psychological care; (c) make decisions about medications or treatments.

VII-A. Eating Disorders Warning

VII-B. Consent for Health and Wearable Integrations

The Service may integrate with health platforms and wearable devices, always optionally and subject to your separate explicit consent for each integration:

• Apple HealthKit (iOS) — read steps, sleep, heart rate, HRV, VO2Max, workouts, nutrition and weight
• Google Health Connect (Android) — read activity, sleep and body metrics
• Withings (OAuth 2.0) — read weight, body fat, lean mass, heart rate and blood pressure
• Strava and Fitbit (OAuth 2.0 / PKCE) — read workout activities, steps, sleep and heart rate
• Smart scales via Bluetooth (BLE) — local device-to-device connection

All integrations are read-only, can be disabled at any time in Settings > Integrations, and disabling immediately stops data sharing. You acknowledge that data from these platforms may be inaccurate or delayed, and that the Operator is not responsible for the accuracy of data provided by third parties.

VIII. User-Generated Content

The Service may allow you to submit or upload text, images, photos, and personal tracking data ("User Content").

You retain ownership of your User Content.

By submitting User Content, you grant the Operator a limited, non-exclusive, worldwide, royalty-free license to host, store, process, and use such content solely to operate, maintain, secure, and improve the Service, including synchronization across devices and generation of personalized insights.

This license terminates upon deletion of your content or account, except where retention is required for legal compliance, security, or dispute resolution.

All personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR.

IX. Subscriptions and Payments

A. Plans and Pricing

We offer a Free plan (free forever, with AI usage limits) and an auto-renewing Premium plan. Prices in effect at the time of publication of these Terms are:

• Brazil: R$ 49.90/month or R$ 299.90/year
• Other regions: US$ 6.99/month or US$ 49.99/year (or local equivalent as set by the App Store / Google Play)
• Prices and discounts may vary by region, promotion and may be adjusted occasionally. The applicable price is always the one shown on the purchase screen before confirmation

B. In-App Purchases

All purchases are processed through the Apple App Store or Google Play Store and managed via RevenueCat. Payment methods, billing, renewals, and refunds are governed by the respective store's terms.

C. Auto-Renewal

Subscriptions automatically renew unless canceled at least 24 hours before the end of the billing period. You can manage and cancel directly in Settings > [your name] > Subscriptions (iOS) or in the Google Play app > Subscriptions (Android).

D. Free Trial

We may offer a free trial of up to 7 days with full Premium access. The trial converts automatically into a paid subscription at the end of the period, unless canceled before it ends. Cancellation does not immediately stop Premium access — you will continue to have access until the end of the contracted trial period.

E. No-Card Trial

We may offer a complimentary trial period of up to 7 days without requiring payment information ("No-Card Trial"). During this period, you will have temporary access to Premium features.

• Limited to one No-Card Trial per device
• Automatically expires at the end of the trial period
• Does not automatically convert to a paid subscription
• No payment information is collected during the No-Card Trial

X. Third-Party Services

The Service may integrate or link to third-party services (e.g., analytics, AI providers, authentication services). We are not responsible for third-party services, content, or practices.

Your use of third-party services is at your own risk and subject to their terms and policies.

XI. Prohibited Conduct

You agree not to:

• use the Service for unlawful or fraudulent purposes
• interfere with security or functionality
• reverse engineer or attempt unauthorized access
• upload malware or harmful content
• misuse AI or automation features
• harass or abuse others

Violation may result in suspension or termination.

XII. Termination

You may stop using the Service at any time.

We may suspend or terminate access if you violate these Terms, applicable laws, or pose a risk to the Service or others.

Certain provisions survive termination, including disclaimers and limitations of liability.

XIII. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, to the maximum extent permitted by law.

We do not guarantee uninterrupted operation, accuracy, or specific results.

XIV. Limitation of Liability

To the maximum extent permitted by law, the Operator shall not be liable for indirect, incidental, consequential, or punitive damages.

Our total liability shall not exceed the greater of: the amount paid by you in the 12 months preceding the claim, or €100 (or equivalent).

IMPORTANT: This limitation does not apply where prohibited by law. In particular: (a) for users in Brazil, this clause is subject to the Consumer Protection Code (CDC, Law No. 8,078/90), which does not permit exclusion or limitation of supplier liability for product or service defects; (b) for users in the European Union, this clause does not limit liability for damages caused by willful misconduct or gross negligence, nor does it affect mandatory consumer rights under Directive 2011/83/EU; (c) nothing in this clause excludes or limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

XV. Governing Law and Consumer Rights

These Terms shall be governed by the laws of England and Wales, without prejudice to mandatory consumer protection rights applicable under the laws of your country of residence.

Nothing in these Terms limits rights granted under applicable consumer protection laws in the European Union, United Kingdom, United States, or Brazil.

XVI. Apple Notice

If you use the Service via the Apple App Store:

• These Terms are between you and the Operator, not Apple.
• Apple is not responsible for the Service.
• Apple is a third-party beneficiary and may enforce these Terms.
• Any claims related to the App must be directed to the Operator.

XVII. Google Play Notice

If you use the Service via Google Play, Google is not responsible for the Service. In case of conflict, Google Play policies govern billing and subscription management.

XVIII. Miscellaneous

• If any provision is held unenforceable, the remainder remains in effect.
• We may assign these Terms in the event of restructuring or transfer of the Service.
• Electronic acceptance constitutes a legally binding agreement.
• These Terms are available in English and Portuguese. Both versions have equal legal authority. In the event of conflict, the version in the language of the user's primary App Store region shall prevail.

XIX. Dispute Resolution

Any disputes arising from or relating to these Terms shall preferably be resolved through amicable negotiation.

If an amicable agreement cannot be reached within 30 days, the parties agree to submit the dispute to the following forums:

• For users in the European Union/United Kingdom: competent courts of the consumer's domicile
• For users in Brazil: courts of the consumer's domicile, pursuant to the Consumer Protection Code (Law No. 8,078/90)
• For all other users: courts of London, England

This clause does not affect mandatory consumer rights provided by law, including the right to access consumer protection agencies.

XX. Force Majeure

The Operator shall not be liable for failures or delays in fulfilling its obligations arising from events beyond its reasonable control, including but not limited to: natural disasters, pandemics, third-party infrastructure failures, cyber attacks, or governmental actions.

XXI. Refund Policy

The Operator does not process refunds directly. To request a refund:

• iOS: Visit reportaproblem.apple.com or use the App Store app
• Android: Visit play.google.com/store/account/orderhistory

The Operator will cooperate with investigations of legitimate disputes submitted through the app stores.

XXII. Contact Information

XXIII. Indemnification

You agree to indemnify, defend, and hold harmless the Operator and his affiliates, agents, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Service in violation of these Terms
• Your reliance on AI-generated content as medical, psychological, nutritional, or therapeutic advice, contrary to the disclaimers in Sections VI and VII
• Content you submit, share, or transmit through the Service
• Your violation of any applicable law, regulation, or third-party right
• Your sharing of Service-generated insights or data with third parties (including via accountability features)

This indemnification obligation survives the termination of your account and these Terms.

XXIV. Arbitration and Class Action Waiver

XXV. Accessibility

We are committed to making the Service accessible to all users, including those with disabilities. The Service is designed with screen reader compatibility, sufficient color contrast, and scalable text. In compliance with the European Accessibility Act (EAA, Directive 2019/882) effective June 28, 2025, we continuously work to improve the accessibility of the Service. If you encounter any accessibility barriers, please contact us at [email protected] so we can address them.

XXVI. Version History

This document is versioned for transparency. Material changes are communicated through the app and, where required, by email.

• v1.0 — January 19, 2026: Initial publication.
• v1.1 — March 13, 2026: Added Sections XXIII (Indemnification), XXIV (Arbitration), XXV (Accessibility), XXVI (Version History). Expanded Privacy Policy with CCPA rights, automated decision-making disclosures, comprehensive data processor listing, legal basis for processing, and tracking technologies disclosure.
• v1.2 — May 18, 2026: Description of Service (Section V) updated with 20-second Interception flow, Ember coach with weekly memory, 4-stage Post-Failure Check-In, food photo recognition and Plate Scanner, Emergency Mode, ED screening, Withings/Strava/Fitbit integrations. Section VI (AI and Coaching) expanded with identification of AI providers (Anthropic/OpenAI), dual-layer consent for Ember memory, ephemeral photo flow, crisis detection and no-use-of-data-to-train-models commitment. New Section VII-B (Consent for Health and Wearable Integrations). Section IX (Subscriptions) updated with current pricing and 7-day trial.